Frequently
asked.

Our standard hire period is two days. If your event needs a different schedule, tell us when you request a quote and we will plan the most suitable delivery and collection times with you.

For standard bookings, please contact us at least three days in advance. For larger events or bookings that need a more involved setup, allow at least one week where possible.

We may be able to help with last-minute bookings, although availability cannot be guaranteed. Call us as soon as you know what you need.

Weekend orders are usually delivered on Friday evening and collected on Sunday evening or during the day on Monday. We confirm the exact schedule with you before the event.

Yes. We provide delivery and professional setup. Eligible items can be collected from our Bayswater location, but some equipment must be installed by our team for safety.

We service Perth and surrounding areas. Delivery fees depend on distance, order size, setup requirements and transport needs.

Our marquees can be installed on grass, concrete, paving and other suitable outdoor surfaces. We use pegs or steel weights depending on the site.

No. The marquee itself does not require power or water.

The customer is responsible for checking and arranging any council or venue permits that may be required for the site or event.

Our available sizes are 3 × 3 m, 3 × 4.5 m, 3 × 6 m, 4 × 4 m, 4 × 6 m and 4 × 8 m. Tell us your guest count, event type and available space and we can recommend a suitable setup.

Yes. Our marquees are 100% waterproof when correctly installed.

When correctly installed and secured, our marquees are suitable for winds up to 80 km/h. In severe weather, a marquee may need to be dismantled for safety.

Wall options include solid walls, clear PVC window walls, door walls and mesh window walls, subject to availability.

Yes. Tables and chairs can be added to your marquee booking so the core event setup can be arranged together.

Basic colours are available, subject to stock. Branded printing can also be arranged for organisations and events.

A 30% deposit confirms the booking. The remaining balance is due before installation. We accept credit card and direct deposit.

For standard bookings, please give at least 24 hours' notice. Larger bookings require at least three days' notice. Refunds are considered case by case.

Equipment must be returned free from food and drink residue and completely dry. Damage, replacement or additional cleaning costs may apply where necessary.

Please provide the event date, location, preferred marquee size if known, ground surface and any accessories you need. Guest count and event type help us recommend the right size.